Customer Success Manager

Scottsdale, Arizona, United States · Sales

Description

Attendify is changing the event technology landscape by empowering conference planners to create online registration, mobile event apps and data management to enhance the attendee experience. We work with thousands of events for clients like Google, Bloomberg, Amazon Web Services, Informa, Phillips, Paypal, and Harvard. We’re looking for someone who loves helping people and wants to grow at the intersection of sales, support, and product advocacy.

As a Customer Success Manager you will help onboard new customers, ensure they’re taking advantage of everything our product has to offer, and help them run amazing events! Our customer success managers are responsible for the entire post-sales lifecycle including reducing churn, surfacing upsell opportunities, and ensuring complete client satisfaction. In this role you will be a strong advocate for Attendify while also serving as the customer’s voice to ensure we take advantage of every opportunity to improve our product and make clients’ experiences better every day.

Responsibilities:

Requirements

We’re looking for someone who is self-driven, loves interacting with people, and has a strong propensity for customer oriented thinking.

Benefits

Ready to join an amazing team and work in an ambitious, fast-paced environment? Send us your resume and a cover letter, we’ll be in touch. We offer:


Equal Opportunity Employer:

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance. Attendify is proud to be an Equal Opportunity Employer.

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